Answers · JetSet
How does an EA or flight department brief a trip?
Your office briefs us once: aircraft and tail (or operator), the FBO, passenger preferences and contingency contacts. A named coordinator goes on the account, and from there schedule changes are a text, not a renegotiation.
You can price and book the whole trip online in the planner at jetsetaspen.com — day by day, vehicles per day, windows per leg — or send the same plan through as a brief with no card, and settle payment once the principal's plans firm up.
What dispatch tracks after the brief
The aircraft itself: the operator's dispatch, the FBO's inbound board and public tracking where the tail allows it. Slot delays, holds and likely diversions reach your coordinator before wheels-down, and the car is already moving when the plan changes — the principal never waits while someone rebooks a pickup.
Related questions
Do you work with the operator directly?
Yes — give us the operator or flight department contact in the brief and we coordinate timing with their dispatch so you are not relaying messages.
How fast are confirmations?
Within the hour. Plans change without warning in this market — coverage adjusts without rebooking.